If you have recently been hired as an IHSS Provider, and were referred through the Link2Care Registry, please call Maria at (209) 558-4881. Maria can help answer your questions about how many hours you should be working for your Recipient, and who you can contact for timecards and hire packet information.

If you were not hired through the registry, or need more information about how to get a timecard or hire packet, please contact your Social Services Assistant (SSA) at the number listed below.

Social Services Assistants

Social Services Assistants work for IHSS to help providers with issues directly affecting them. (Social Workers deal with issues affecting the recipient)

SSA's can help you with:

• Time Sheets
• Hiring Packets
• W-2 and W-4 Information
• Worker's Compensation Information
• General IHSS Provider Questions

Social Services Assistants cannot help you with:

• Time Sheets for Clients that are not assigned to them

  PLEASE do not call every SSA listed hoping to get information on timecards or payroll issues. If they are not assigned to your recipient's case they will be unable to help you.

• Fingerprinting for the IHSS Registry
• Caregiver Classes for the IHSS Registry
• Insurance Benefits

For Registry and Insurance questions please call Link2Care at (209) 558-4787.

Not sure who your SSA is? Call (209) 558-3976 and they will look it up for you.

• Anjie, M2R (209) 558-3241
• BJ, M2R (209) 558-2279
• Cherise, M2P (209) 558-2829
• Maureen, M2L (209) 558-2282
• Pat, M9H (209) 558-2370
• Pontee, M1M (209) 558-2803
• Sheila, M9M (209) 558-3134

There are currently seven SSA's working for the IHSS program. These SSA's assist thirty IHSS social workers. They receive many calls each day, and also do home visits to help clients find and hire providers. Please keep this in mind when calling about a hire packet or payroll question. SSA's need at least 24 hours to return a call left on voicemail.